Build Trust with a Strong Knowledge Base

At mySMTP, we believe trust is built not just through great service, but through transparency, support, and shared knowledge. That’s why we’ve created a dedicated Knowledge Base filled with both simple answers and in-depth technical guidance — all in one place.

Whether you’re new to SMTP or a seasoned sender looking to fine-tune your email setup, our Knowledge Base is designed to make things easier, faster, and more reliable for you.

Why a Knowledge Base Matters

In email delivery, questions come up all the time:

• What is SMTP and how does it work?
• How do I configure SPF, DKIM, or DMARC?
• Why are my emails going to spam?
• Which SMTP port should I use?

Having clear and accurate answers at your fingertips means you can move forward with confidence. It saves time, reduces support wait, and gives you control over your own sending setup.

What You’ll Find in Our Knowledge Base

We’ve made sure to cover the essential topics every email sender needs to understand. Here’s a peek at what’s inside:

• SMTP Basics – A beginner-friendly introduction to how SMTP works.
• Step-by-step Setup Guides – For setting up credentials, sending ports, encryption methods (SSL/TLS vs. STARTTLS), and more.
• Email Authentication – How to correctly configure SPF, DKIM, and DMARC for better deliverability and security.
• Email Sending Best Practices – Including how to avoid spam filters, list hygiene tips, and sending with shared IPs.
• Security & Compliance – Including login security, GDPR information, and more.

We also cover important updates like Outlook’s new sending requirements, helping you stay compliant and ahead of industry changes.

Built for Real Users — Just Like You

This isn’t just a dry manual. We’ve written each article with clarity in mind — no complicated jargon, just helpful, straightforward answers. It’s the resource we wish we had when we were getting started.

And if there’s something you’re looking for that isn’t covered yet? Let us know! We’re always adding new topics based on user feedback.

Need Help Right Now?

If you’re troubleshooting or just want to test your setup, you can always use our Email Tester tool at test.smtp.ai to check your headers, authentication, and deliverability status. It’s free and easy to use — even if you’re not a tech expert.

Start exploring our Knowledge Base today and take control of your email sending with confidence.
We’re here to support you every step of the way — with tools, transparency, and trusted information.